At FlyingWeb, we are seeking a WordPress Technical Support Specialist to specialize in our speed optimization solutions, FlyingPress and FlyingCDN.Responsibilities:

• Offer technical support for FlyingPress & FlyingCDN users through various channels.
• Troubleshoot performance issues, identifying root causes and solutions.
• Collaborate with the development team on bug reporting and feature suggestions.
• Develop and maintain support documentation and tutorials.
• Engage with the WordPress community, sharing insights and support.

Requirements:

• Experience with WordPress support or development.
• Knowledge of web performance optimization for WordPress.
• Familiarity with web technologies (HTML, CSS, JavaScript, PHP).
• Familiarity with common WordPress plugins and themes.
• Strong problem-solving and communication skills.
• Experience with debugging tools and understanding of web hosting environments.
• Familiarity with CDN and DNS.

We offer:

• Remote work with flexible hours.
• Competitive salary and benefits.
• Opportunities for growth in web performance optimization.

Schedule

• Full-time, 40-hours per week, 8-hour shifts