• atarim logo

    Getting your clients to provide detailed feedback for your work is one of the biggest issues for web agencies. Atarim is an intuitive and responsive platform that will allow your clients to simply click an item on their own website and comment on it. While collecting the technical information, priority and status.

    Website: https://atarim.io/

    HQ Location: London, GB.

    Established: 2019

    Company Size: 10-15

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Operations Lead (UK Remote)

Join , our fast-growing company revolutionising design collaboration. 

We’re looking for an Operations Lead to safeguard and strengthen the foundations that empower us to scale. As Operations Lead, you will own the operations of the business across multiple dimensions including Strategy, Finance, HR, Compliance, and General Operations. You will manage a team of two direct reports initially, with potential for team growth as the company scales.

We’re looking for someone who is driven, a strategic thinker who can take ownership of our operations whilst executing swiftly on the ground at the same time. Someone that thrives in a continuously changing SaaS environment, brings both structure and adaptability, and is motivated by building scalable foundations for long-term success.

What You’ll Be Doing

The role includes, but is not limited to:

Strategy

  • Lead annual strategic reviews, translating goals into rolling OKRs and roadmaps.
  • Manage cross-departmental alignment so business units are moving cohesively.
  • Drive investor updates, scalability planning, and performance tracking.

Finance

  • Own budget planning, forecasting, and cost optimisation.
  • Supervise financial reporting, audits, and tax readiness.
  • Support fundraising readiness, maintaining investor-facing data rooms.
  • Oversee and execute on payroll, accounts payable, invoicing, credit control and expense management.

HR & Culture

  • Lead talent acquisition, onboarding, and continuous development programs.
  • Maintain compensation frameworks and benefits programs.
  • Embed Atarim’s values and culture into daily operations.
  • Manage performance reviews and remote-first team cohesion.

Compliance

  • Manage contracts, legal reviews & council, compliance audits, and IP management.
  • Ensure ISO, SOC2, GDPR/CCPA compliance.
  • Build resilience through risk management and business continuity planning.

General Operations

  • Maintain corporate structure and fiscal planning.
  • Standardise and enforce SOPs and document management.
  • Co-ordinate vendor relationships.
  • Oversee the company’s systems stack, prioritising integration and scalability.
  • Manage licenses, equipment records, and enforce data governance standards.

Requirements

What We’re Looking For

While you may not have direct experience in all of the areas listed, we encourage you to apply if you have a combination of some of these skills alongside a willingness to upskill and expand your wider knowledge. 

  • Experience: Proven track record in operations, strategy, and project management.
  • Strategic Operator: Skilled at balancing long-term vision with tactical execution.
  • People-Focused: Experienced in HR, team building, and fostering positive culture.
  • Process-Driven: Strong ability to design and implement scalable systems.
  • Financial Acumen: Confident in budgeting, reporting, and financial stewardship as well as navigating tools such as Xero, Stripe or Chargebee.
  • Data-Oriented: Able to define and use metrics to monitor performance.
  • Leadership Skills: Comfortable working with a team, and leading change.
  • AI & Tech-Savvy: Leveraging AI in operational processes for speed and innovation. Proficiency with SaaS tools (Jira, Slack, GSuite, etc.) and system integrations.

Bonus Points For

  • Experience leading operations in SaaS scale-ups with remote-first/ distributed teams.
  • Knowledge of global labour laws and compliance frameworks.
  • Certifications in HR (eg, SHRM, CIPD) or Project Management (eg, PMP, PRINCE2).
  • Change management and digital transformation experience.

Benefits

What’s In It For You?

  • Competitive salary.
  • A rare opportunity to build and scale a company from the early stages up.
  • A remote-first, flexible work environment that values autonomy and ownership.
  • Direct collaboration with the CEO and leadership of our business.
  • A clear growth path, with potential direct progression toward a COO role.

Let’s Build the Future Together

If you’re ready to roll up your sleeves, take ownership of operations, and grow into a pivotal leadership role, we want to hear from you. Let’s create something extraordinary together!

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