ChemiCloud

ChemiCloud is a small web hosting company, and we're in this market for about six years now. Even if we're a small team, we're growing fast, and our customers love us. You will find ChemiCloud in the top 5 on most of the Top Web Hosting websites.
Website: https://chemicloud.com/
HQ Location: Middletown, DE

Established: 2016

Company Size: 11 - 50

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Posted on: November 6th, 2025

Technical Support Engineer

Full-time

Server Engineer

< $10,000 USD

Skills: SSH
Timezone: EST (UTC -5)
Location: Remote - Worldwide

Location: Remote

Commitment: Full-Time

Shift Hours: Saturday – Wednesday, 06:00 PM – 02:00 AM EST

We’re looking for someone with advanced cPanel/WHM server administration experience (UI and CLI), with knowledge of CloudLinux, LiteSpeed, Imunify360, and JetBackup.

I will start by saying that ChemiCloud is a small web hosting company, and we’re in this market for about six years now. Even if we’re a small team, we’re growing fast, and our customers love us. You will find ChemiCloud in the top 5 on most of the Top Web Hosting websites.

We grow every day, and this is why we’re hiring new people every few months. We’re looking for someone with advanced cPanel/WHM server administration experience (UI and CLI), with knowledge of CloudLinux, LiteSpeed, and Imunify360.

Qualifications and Skills:

Must have experience working in the web hosting industry (3+ years)
Strong customer service skills
Excellent verbal and written English communication skills
Intimate knowledge of cPanel, how it works, and how to fix errors with it
Up-to-date cPanel University certifications (all of them)
Excellent SSH and command-line skills
Ability to interpret email and weblogs
Knowledge of Mod_Security, PHP applications, Web Errors, Email Errors, CSF, CloudLinux, LiteSpeed, Nginx, Apache, Imunify360, MailChannels.
Patience and perseverance to provide exceptional technical support to non-technical users via tickets.

We’re offering 24 days PTO per year; the average salary for this role $1400-$2200, and it all depends on your current skills. The hiring package comes with many other perks, including paid courses, a bonus for a stable Internet connection, and a substantial reward after 3-5 years in the company. If you are interested in knowing more about this opportunity, just take a few minutes and complete the following form.

Apply Here