• Liquid Web delivers reliable, highly-available, secure, and hassle-free hosting fueled by our Heroic Support®. We provide managed hosting products and services to over 45,000+ customers, spanning 150 countries. Our privately-owned, global data centers include our on-site 24/7/365 Heroic Support available via email, telephone, and chat.

    Website: https://www.liquidweb.com/

    HQ Location: Lansing, Michigan

    Established: 1997

    Company Size: 500 - 1000

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System Engineer

Description

Position at Liquid Web

Liquid Web is a leader in cloud and managed hosting solutions, serving businesses and entrepreneurs who need reliable, high-performance environments to grow their online presence. We are dedicated to providing innovative and rock-solid solutions for our clients and are seeking a System Engineer to join our team of experts. Our technical environment is fast-paced and dynamic, offering you the chance to work with cutting-edge technologies alongside a talented and driven team.

As a System Engineer at Liquid Web, your work will ensure our hosting environments are reliable, secure, and scalable. This role requires a deep understanding of systems engineering and a passion for solving complex technical challenges. You’ll collaborate across departments to support new technology implementations, troubleshoot complex issues, and contribute to the continuous improvement of our platform and processes.

This is a permanent, full-time, remote, direct hire position with a pay range of $75k – $115K annually.

Responsibilities: 

  • Install, configure, test and maintain operating systems, application software and system management tools
  • Proactively ensure the highest levels of systems and infrastructure availability
  • Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
  • Maintain security, backup, and redundancy strategies
  • Write and maintain custom scripts to increase system efficiency and lower the need for human intervention time
  • Participate in the design of information and operational support systems
  • Identify departmental needs and make suggestions regarding technical direction
  • Design and implement system security and data assurance
  • Create documentation and detailed sets of instructions on infrastructure and software
  • Troubleshoot and debug all infrastructure/software related to Storm product
  • Review and address customer issues regarding provisioning related products
  • Research and implement improvements to the customer experience in regards to provisioning related products
  • Work closely to build relationships across teams and ensure that requests are viable and in the best interest of the company

Skills, Competencies, and Qualifications:

  • Bachelor’s degree in Computer Science, Engineering or a related subject or equivalent experience
  • 3+ years relevant experience
  • Hands on experience with large scale distributed systems, storage, cluster computing, cloud computing
  • Strong understanding of system architecture, design, administration, networking and monitoring
  • Mixed operating systems experience: (Linux, FreeBSD, Solaris, Windows, etc.)
  • Impeccable troubleshooting technique
  • Strong familiarity with multiple scripting languages: (bash, Perl, Python, Ruby, etc.)
  • Diagnostic and mitigation techniques for complex hardware, software and networking issues
  • Solid working knowledge of OS installation and automation
  • Experience with version control systems
  • Strong verbal and written communication skills
  • Functional awareness of the following technologies:
    • LVM
    • SSL
    • iptables
    • OS Virtualization (Xen, KVM, libvirt, etc.)
    • Apache / Nginx
    • DNS (bind / PowerDNS)
  • RHCE or equivalent experience

Preferred Qualifications:

  • Familiarity with automation software, such as Puppet, Chef, Ansible, etc.

We Offer:

  • Excellent Employer paid Benefits options – Medical, Dental, Vision, Prescription
  • Traditional and Roth 401k with company matching
  • Fun employer-sponsored events
  • A collaborative team culture
  • Consistent/set work hours
  • Challenging non-redundant daily duties
  • A voice in how things get done
  • Access to ongoing training 

Disclaimer:

This job description is only a summary of the typical functions of the position. It is not intended to be an exhaustive or comprehensive list of all job responsibilities, tasks, or duties. Additional duties and tasks may be assigned as part of the job function. Liquid Web Inc. reserves the right to modify, interpret, or apply this job description in a way that best supports the organizational needs. The job description in no way creates or implies an employment contract. The employment contract remains “at will”.

Equal Employment Opportunity Policy: Liquid Web is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.

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