• ChemiCloud

    ChemiCloud is a small web hosting company, and we're in this market for about six years now. Even if we're a small team, we're growing fast, and our customers love us. You will find ChemiCloud in the top 5 on most of the Top Web Hosting websites.

    Website: https://chemicloud.com/

    Company Size: 11 - 50

    Established: 2016

    HQ Location: Middletown, DE

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Technical Support Engineer

📍 Location: Remote

We’re looking for someone with advanced cPanel/WHM server administration experience (UI and CLI), with knowledge of CloudLinux, LiteSpeed, Imunify360, and JetBackup.

Location:Remote

Commitment:Full-Time

Shift Hours:Saturday – Wednesday, 06:00 PM – 02:00 AM EST

I will start by saying that ChemiCloud is a small web hosting company, and we’re in this market for about six years now. Even if we’re a small team, we’re growing fast, and our customers love us. You will find ChemiCloud in the top 5 on most of the Top Web Hosting websites.

We grow every day, and this is why we’re hiring new people every few months. We’re looking for someone with advanced cPanel/WHM server administration experience (UI and CLI), with knowledge of CloudLinux, LiteSpeed, and Imunify360. 

Qualifications and Skills: 

  • Must have experience working in the web hosting industry (3+ years)
  • Strong customer service skills
  • Excellent verbal and written English communication skills
  • Intimate knowledge of cPanel, how it works, and how to fix errors with it
  • Up-to-date cPanel University certifications (all of them)
  • Excellent SSH and command-line skills
  • Ability to interpret email and weblogs
  • Knowledge of Mod_Security, PHP applications, Web Errors, Email Errors, CSF, CloudLinux, LiteSpeed, Nginx, Apache, Imunify360, MailChannels.
  • Patience and perseverance to provide exceptional technical support to non-technical users via tickets. 

We’re offering 24 days PTO per year; the average salary for this role $1400-$2200, and it all depends on your current skills. The hiring package comes with many other perks, including paid courses, a bonus for a stable Internet connection, and a substantial reward after 3-5 years in the company. If you are interested in knowing more about this opportunity, just take a few minutes and complete the following form.

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